Amdocs Survey Finds Service Providers Plan to Invest Heavily in Customer Service and Infrastructure in 2007

ST. LOUIS, MO - November 15, 2006 - Amdocs (NYSE: DOX), the leading provider of software and services to enable integrated customer management and the intentional customer experience TM, today released results of a survey looking at the communications industry trends in the U.S. and U.K. in 2007. Based on the responses of 200 industry decision makers in the telecom, cable and satellite industries, Amdocs forecasts service providers will significantly increase investment in customer service, network infrastructure and IP-based services, as well as build their digital content offerings. 

"The survey confirms our own observations - 2007 will be characterized by the four C's -competition, consolidation, convergence and, most importantly, the customer," said Michael Matthews, chief marketing officer of Amdocs. "With ongoing market consolidation, continuing industry convergence and a highly competitive environment, service providers will place an increased focus on the customer experience in 2007. Consumers 

expect relevant offerings and personalized, responsive service, and providers indicate a significant increase in investments to address this need." 

Increased Customer Focus
The survey results indicate that service providers are expected to increase their investment in customer service and network infrastructure, which will improve the customer experience: 

" Nearly 67 percent of respondents plan to increase their spending on customer service enhancements over the next year, with the average investment increase projected at 31 percent. 

" Service providers are planning to put more money into network infrastructure, with the average investment increase expected to be 33 percent. 

Jump in Investment for IP-Based Services
Additional Amdocs survey predictions indicate that service providers anticipate continuing to roll out Internet Protocol or IP-based services. In the next year, according to survey respondents: 

" IPTV, digital TV, video content and VoIP (voice over IP) are expected to be the top products and services for 2007, with spending in network infrastructure for these three areas projected to increase significantly -- by 77 percent, 81 percent, 71 percent and 76 percent, respectively.

Projected Acquisitions

Survey findings also highlight an expected increase in merger and acquisition activity among service providers to bolster their digital offerings, expand market share in a slow 

growing marketplace and gain the economy of scale advantages. 

" One third of those surveyed believe that their company will merge with another in the next year. 

" Among the different types of service providers, broadband cable companies will be the most likely to merge, at 53 percent. However, none of the cable companies projected being acquired by another entity. "We expect an increase in M&A activity among service providers and particularly among cable providers," added Matthews. "The goal of all service providers is to build out a full suite of IP-based services. This is an area in which size and scale will greatly contribute to determining the winners among service providers." 

Amdocs commissioned Frost & Sullivan to conduct an international survey in August, 2006. Survey respondents included 200 decision makers from Tier 1 and Tier 2 service providers in the U.S., U.K. and Canada and included telecommunications companies, cable multiple service operators (MSOs), satellite TV providers, wireless operators, mobile virtual network operators (MVNOs), VoIP providers, and Internet service providers. 

10 Dec 2006         Definitions FREE at www.IPTVDictionary.com



Harmonic Enables World's First Single Frequency Network Transmission over IP for Teledifusión Madrid 

Sunnyvale, Calif. - November 15, 2006 - Harmonic Inc. (NASDAQ: HLIT) today announced that Teledifusión Madrid, a digital terrestrial television provider in Spain, has deployed Harmonic's versatile ProStream™ 1000 stream processing platform to power the world's first single frequency network (SFN) broadcast transmission over an IP network. Deployed in conjunction with Telindus, a leading sourcing partner in the region that provides consultancy, integration and maintenance services, the new SFN services were launched in Madrid in September. The IP-based Harmonic solution also includes DiviCom® Electra™ 1000 encoders and DiviTrackIP™ statistical multiplexing. 


Terrestrial broadcasters like Teledifusión Madrid need to transport content from local studios to a central headend, and then on to a number of remote transmitter sites, which requires precise timing for synchronized broadcasting. Harmonic's ProStream solution eliminates the complexities previously associated with operating a SFN architecture over IP, and provides significant cost savings in terms of both capital and operating expenditures. At Teledifusión Madrid, the Electra encoders are used to transmit content from the studios to the central headend, where the 

ProStream 1000 aggregates the services into DVB-T transports, which are then distributed over IP to the various transmitter sites and received by local ProStream 1000 systems. 

"Harmonic brings a whole new approach to SFN transmission with this new IP-based solution," said Fernando Ruano, CEO of Teledifusión Madrid. "Harmonic's unique and high performance compression and stream processing solutions which include native IP and SFN support are making it possible for us to incorporate a more flexible and efficient infrastructure and deliver the highest quality video to consumers. The ProStream 1000 allows Teledifusión Madrid to dramatically lower our costs while also providing a reliable and accurate system for our broadcast services." 

"For several years, Harmonic has been at the forefront of developing IP-centric video delivery solutions," said Nimrod Ben-Natan, Vice President of Solutions and Strategy for Harmonic Inc. "As the world's first solution that can support SFN over IP, the ProStream 1000 stream processing platform enables Teledifusión Madrid and other terrestrial operators to further capitalize on the benefits of IP while also simplifying the operation of their video infrastructure. The comprehensive Harmonic solution, which also includes the bandwidth-efficient Electra encoders and industry-leading DiviTrackIP statistical multiplexing, also provides high quality broadcast video services at lower bit-rates, improving service carrying capacity." 

Harmonic's ProStream 1000 is the industry's first video processing solution that can be easily configured to provide a wide range of digital video stream processing functions-including multiplexing, scrambling, bulk descrambling, re-encoding and SFN over IP-within an integrated one rack-unit system. The Teledifusión Madrid solution was implemented in conjunction with Telindus, a leading European sourcing partner. Together, Telindus and Harmonic bring unparalleled experience and expertise to deliver superior broadband access and digital video solutions to a variety of customers in the region. 

Belgium's Watch TV Taps Genesis Networks' IRIS Service for Worldwide Video Transmission Over Fiber 

NEW YORK - Nov. 14, 2006 - Genesis Networks, a global provider of next generation fiber and satellite video transmission services that leverage cost-effective Internet Protocol (IP) technology, today announced that Brussels-based Watch TV, a production house that offers video creation, editing, and transmission services to news organizations throughout the world, has installed Genesis Networks' IRIS customer control software. IRIS, a Web-based software platform, allows Watch TV to book, reserve, and monitor fiber transmissions instantly for its clients, which include, among others, the European Commission and Euskal Irrati Telebista (EiTB), Spain's Basque Country's public broadcaster. 

"Formerly, we had used only satellite as our main means of video transmission," said Pierre-André Warny, head of finance and administration at Watch TV. "We find that Genesis Networks' IRIS solution is a more cost-effective means for transmitting video, especially since our clients pay for such services. Its Web-based platform makes it easy to use, and we can book a transmission almost at a moment's notice." 

12 Dec 2006         Definitions FREE at www.IPTVDictionary.com



As Brussels is home to the European Commission, the European Parliament, and the Council of the European Union, the main governing bodies of the European Union, television reporters from around the world flock to the city to file and send back to their home stations or networks reports on the happenings at these institutions. Many of these reporters utilize the video production, editing, and transmission services Watch TV provides. 

Prior to installing the IRIS software, Watch TV had just one fiber link, which was used to send video reports to the Radio Télévision belge de la Communauté française (RTBF) transmission center in Brussels, which would then uplink the reports via satellite, usually through the European Broadcasting Union (EBU). Watch TV still uses this fiber-to-satellite method for some clients, but it now has a new fiber link dedicated to IRIS. With IRIS, as soon as a journalist calls with a date and time he or she needs to transmit a report, Watch TV can make the satellite booking through the software's Web-based interface, which automatically transfers it over fiber to the satellite uplink for transmission. Watch TV's subsidiary, Videowatch, which operates the studios at the European Commission, also makes use of IRIS. 

"Watch TV, like many of our customers, is experiencing the next generation of transmission services, and ultimately, it's all about control," said Paul Dujardin, president and CEO at Genesis Networks. "No longer do companies such as Watch TV need to depend on outside vendors for uplink services. They have complete control over the bandwidth, routing, and scheduling of their video transmission services, thanks to Genesis Networks' unique mix of IP, fiber, and satellite." 

More information about Genesis Networks is available at www.gen-networks.com.

Espial IPTV Announces Successful Evo Server Pilot with UPC Sweden 

TelcoTV- Dallas, TX; November 8, 2006 - Espial® IPTV, the leading provider of IPTV middleware and applications, today announced the successful completion of an IPTV pilot deployment at UPC Sweden. UPC and its partners integrated and deployed Espial's Evo® IPTV Service Platform, including the newly launched Evo® Server, in less than four months from project initiation to commercial launch.

 UPC Sweden was recently integrated into Com Hem, the leading Swedish provider of Triple Play services with 1.7 million customers covering all of Sweden. 
UPC selected Espial's Evo Server, which was commercially launched at TelcoTV in Dallas this week, and Espial's market-leading Evo Client, recently named the #1 IPTV client middleware by market research firm ABI. UPC's DSL-based IPTV deployment was designed to ensure a similar user experience to cable TV. In addition to Espial's Evo Client and Evo Server products, UPC and its partners used the open and modular toolkits of the Evo Future-Proof FrameworkTM (FPF) to significantly reduce the cost, complexity, and time of the deployment. Other ecosystem partners include set-top boxes from Tilgin, encoders from Tandberg, VOD servers from Kasenna, and a proprietary DRM system. System integration with ecosystem components and back-office billing and OSS was completed by local Swedish integrator Kentor in less than four months. UPC used the Service Creation 

Environment of the Evo FPF to create user-interface SkinTonesTM customized and localized to Swedish look and feel, language, and programming data.

"We were amazed by the fast performance and overall quality of experience of the Evo IPTV platform compared to the other middleware solutions we evaluated," said Ulf Johansson, former CEO of UPC Sweden, today vice President of Com Hem. "Further, we were very impressed by the flexibility of Espial's Service Creation Environment which allowed us to mimic our cable TV service."

Espial's products are being deployed to over 500,000 IPTV subscribers and the company was recently named the #1 IPTV client middleware vendor by market research firm ABI.. With key customers such as NTT, Belgacom, OnCommand, LodgeNet, and partners including Siemens/Myrio, Motorola, Sumitomo, Tilgin, Amino, Dasan, Thomson, and Philips, Espial's leadership in IPTV and consumer services spans over nine years. Over 2.5 million consumers have already experienced Espial technology, from hotel interactive TV and VOD services through OnCommand and LodgeNet, to interactive interfaces in BMW vehicles and Hitachi TVs, to leading deployments with Telcos in the Americas, Europe, and Asia.

"The UPC deployment demonstrates the strength and maturity of our IPTV middleware and applications," said Jaison Dolvane, Espial CEO, "And it shows that our new Evo Server offering has already been tested and validated by leading operators."

Espial's Evo® IPTV Service Platform is in high demand by carriers rolling out IPTV services. Evo's modularity, turbo-fast performance, and openness have attracted service provider customers across the globe and driven Espial's IPTV revenue growth to 100% annually over the past three years. Evo is the only IPTV platform available that allows operators to purchase best-of-breed components separately or as part of a pre-integrated client-server middleware solution.

14 Dec 2006         Definitions FREE at www.IPTVDictionary.com



290 Channels and Counting: SES AMERICOM Adds More Premium Programmers to IP-PRIME™ IPTV Platform

MTV, Scripps, The Weather Channel, Fox News Channel top new round of nets signed on 

PRINCETON, N.J. - November 6, 2006 - The top choice for national IPTV distribution, SES AMERICOM, an SES GLOBAL company (Euronext Paris and Luxembourg stock exchanges: SESG), today announced MTV Networks, Scripps Networks, The Weather Channel, Fox News Channel and a host of popular TV and music networks have signed IP-PRIME™ transport agreements, taking SES AMERICOM's IPTV lineup to 290 channels. 

The latest programmers to join IP-PRIME represent 80 television channels and more than 90 music audio channels, with the complete MTV Networks lineup, including VH-1, Comedy Central, Nickelodeon, Noggin, Spike TV, MHD and TV Land; BET Networks channels, including BET and BET J; the complete Scripps lineup, including HGTV-HD, Food Network HD, and Fine Living; Fox News Channel, Oxygen, Ovation, Family Net, Lime, Jewelry TV, Outdoor Channel, SiTV, Music Choice channels, Sportsman Channel, Game Show Network (GSN), and Trinity Broadcasting's channels. 

SES AMERICOM's IPTV content originates from the IP-PRIME IPTV Broadcast Center based in Vernon Valley, New Jersey, 

where video and audio programming is received, processed, and then securely transported nationwide over the AMC-9 satellite to authorized video hubs and consumer set top boxes. IP-PRIME's open architecture allows independent networks to distribute programming directly to telcos and broadband service providers using technology that ensures secure delivery to the ultimate destination. 

"SES AMERICOM is fast approaching the milestone 300 channel IPTV lineup ahead of schedule, as we prepare for the commercial launch of IP-PRIME early next year," said Bryan McGuirk, president of media and enterprise solutions for SES AMERICOM. "The impressive, diverse IPTV programming we've secured up and down the digital dial is a strong testament to SES AMERICOM's distribution experience and the trust we've earned from the programming community." 

"We're glad to be expanding our longtime relationship with SES AMERICOM," said Mike Donovan, senior vice president of engineering for Scripps Networks. "At Scripps Networks we like to provide our content to consumers through a wide variety of platforms, and IP-PRIME allows us to reliably and securely reach IPTV viewers." 

"SES AMERICOM'S IP-PRIME service represents a major advancement in signal delivery technology and as such is completely in accordance with our goal that every household in America should have access to our programming," said Becky Powhatan, executive vice president, distribution and business affairs and general counsel, The Weather Channel Companies.

Pixelmetrix rolls out its latest IPTV test and monitor offerings at TelcoTV 2006

TelcoTV, Dallas, Booth 101, November 3, 2006 - Pixelmetrix, the global expert in preventive Monitoring for digital television networks, will exhibit its latest array of IPTV. service validation tools at TelcoTV 2006. Highlights include the DVStorIP-Gen for IPTVStress Testing and DVStation-IP for IPTV Quality of Service monitoring.

The DVStorIP-Gen is a high-performance, cost-effective tool for the evaluation, compliance testing and verification of networks, monitoring and equipment analysis. It supports SPTS and MPTS generation, including UDP and RTP streaming. Each generated transport stream can be forwarded to up to 100 target IP destinations, identified by the IP address and port number. The DVStor can also generate up to seven unique transport streams simultaneously, and up to 900Mbps of IPTV traffic, making it an efficient solution for IPTV broadcasters as well as test and monitoring equipment and network providers. With the DVStorIP-Gen, operators can observe error-free streaming through the restamping of continuity count and insertion of PCR discontinuity flag during transport stream loopback.

The DVStation-IP is a sleek, feature-rich system that provides MPEG-2 transport stream analysis and monitoring over an IP connection via a 10, 100 and 1000Mbps 

16 Dec 2006         Definitions FREE at www.IPTVDictionary.com



Ethernet port. It offers remote control and automation platform - ideal for operators requiring the transmission of video and data over Internet or other IP networks. Live Video Display that allows visual confirmation of program content presence, Service View that spans multiple TS, displays MPEG-2 and H.264 video thumbnails, critical TS and audio/video parameters in a concise format, as well as IP input payload capability of up to 500Mbps are some of its key features. A combination of real-time signal measurements and userconfigurable alarm thresholds are also integrated.

Danny Wilson, President and CEO of Pixelmetrix Corporation shared, "Our portfolio of end-to-end IPTV test and monitoring systems serves to facilitate the efficacy of 'always on' converged IP network architectures and the ever-expanding multitude of services including real-time VoD, PPV, IPG, N-PVR and so on. In line with the rapid emergence and deployment of IPTV systems, Pixelmetrix performance devices offer broadcasters, 

cable and satellite operators, content and network providers a distinct edge in optimizing their IPTV service delivery."

IPTV equipment sales exploding to $6.8B, subscribers to 68.9M by 2009 
CAMPBELL, California, October 31, 2006-There are many challenges to overcome before IPTV goes mainstream, says a new report from market research firm Infonetics Research, but many of those challenges are expected to be overcome soon enough for the 



number of worldwide IPTV subscribers to more than double just about every year from 2005 to 2009, when it will reach 68.9 million subscribers. 

Infonetics' report forecasts IPTV service revenue and service provider capex to increase dramatically as well, and sales of IPTV equipment to skyrocket-from $371 million to $6.8 billion-between 2005 and 2009. 

"IPTV is still in the 'kick the tire' phase, with service providers doing trials rather than mass deployments, but there's no question that IPTV is going mainstream," said Jeff Heynen, directing analyst for Broadband and IPTV at Infonetics Research and lead author of the IPTV Equipment, Services, and Subscribers report. 

"The only question is about the timeline, because there are a lot of pieces to this puzzle, and what looked like a 1,500-piece puzzle is really a 5,000-piece puzzle that's more complicated to sort out," Heynen continued. "The technical hurdles are well known, but the regulatory issues are less predictable. Legislators are asking, 'How do we treat and regulate IPTV?' While content owners are asking, 'How do we best take advantage of these new markets?' It's complex, and depending on how the regulatory and content licensing discussions go, the timeline for IPTV taking off could either slow down or speed up." 

Report Highlights 
" Service providers are expected to generate significant IPTV service revenue between 2005 and 2009, with worldwide revenue increasing at a 169% five-year compound annual growth rate 
" The bulk of IPTV service revenue is being generated by providers in Europe 
" Service providers are dedicating rapidly increasing amounts of their capital expenditure dollars to IPTV infrastructure, including both content and transport equipment, with worldwide IPTV capex growing at a 41% CAGR between 2005 and 2009 
" The number of IPTV subscribers in Asia Pacific more than tripled between 2004 and 2005, where faster forms of DSL like 

VDSL2 and ADSL2/2+ are stimulating subscriber growth 

" The number of IP set top boxes (STBs) sold worldwide will nearly triple between 2006 and 2007, led by China-based Yuxing InfoTech and UK-based Amino Communications, who are currently the worldwide leaders in IP STB unit shipment market share 

has integrated its Astria® content processor (CP) and Astria® video services processor (VSP) headend solutions with Minerva's iTVManager middleware and Latens FCAS content and revenue protection solutions at a deployment with Smart City Television, an affiliate of Smart City Telecom of Lake Buena Vista, FL.

The joint solution provides Smart City with a secure, easily-deployed solution for their innovative television services roll out at the Walt Disney World Resort and other locations in central Florida. From a central Astria CP headend, Smart City plans to deliver more than 200 channels of video over their end-to-end fiber network to residential subscribers. In addition, the solution will utilize Tut Systems' Astria VSP for conversion of digital channels to analog RF at the edge of the network for hospitality users (e.g., Walt Disney World Resort). Completing the solution are:

" Minerva's iTVManager, a complete software platform for the management and delivery of compelling and profitable television services over broadband networks; and 

" Latens' Foundation CAS (FCAS), a modular conditional access system which enables IPTV service providers to easily launch with a secure video service. 

"In choosing a partner for our IPTV service launch, we looked for the optimal combination of system reliability and quality, compelling user experience, and end-to-end IPTV integration expertise," said Marty Rubin, CEO of Smart City Telecom. "Tut Systems has consistently delivered on each of these with close coordination with their selected third party solutions to meet our specific requirements."

"Smart City has innovative ideas for bringing next generation TV services to their community. Our iTVManager middleware provides an open platform for turning those ideas into reality. The software's ease of use, flexibility and robust feature set will help Smart City quickly attract new subscribers interested in services only available with an IPTV system," said Matt Cuson, VP of Marketing for Minerva Networks.
"Content protection is essential when acquiring current content. The fact that Latens FCAS system is well accepted by studios and programmers as a resilient encryption technology removes a potentially serious content acquisition issue," said Dean Kashlan - GM and VP at Latens. "Latens is delighted to be an encryption technology partner of Tut Systems for a reliable end-to-end IPTV solution."

"Smart City has an international reputation for delivering high quality telecommunications services through its state of the art network," said Bob Noonan, Vice President of Global Sales, Marketing and Customer Care for Tut Systems. "We are pleased to be playing a vital role in Smart City's leap into the IPTV marketplace." 

Harmonic Showcases Industry-Leading Broadcast and On-Demand IPTV Solutions at TelcoTV 2006

Sunnyvale, Calif. - November 1, 2006 - At TelcoTV 2006 booth #315, Harmonic Inc. (NASDAQ: HLIT), a leading provider of 

18 Dec 2006         Definitions FREE at www.IPTVDictionary.com



video headend solutions to telcos worldwide, will demonstrate its comprehensive and fully integrated range of broadcast and on-demand IP-based video solutions. An all-IP remote headend used to distribute aggregated content acquired via satellite will be featured. This solution includes the latest generation DiviCom® Electra™ MPEG-4 AVC (H.264) encoders and the ProStream™ 1000 platform with ProCipher™ bulk descrambling capabilities. Harmonic will also showcase the Entone on-demand software for content ingest, real-time distributed intelligent asset management and high performance video streaming. Held from November 6-8 in Dallas, Texas, TelcoTV is a leading conference and expo dedicated to the growing IPTV market in the United States. 

"Television is moving toward a more dynamic paradigm based on a greater variety of IP-based on-demand services and high definition TV," said Thierry Fautier, Director of Telco Solutions for Harmonic Inc. 

"Harmonic's high performance Electra encoders are enabling new business models by making HD and other advanced services truly possible in a DSL environment. The ProStream 1000 platform's density and scalability facilitate the cost-effective delivery of aggregated broadcast television content, simplifying the delivery of a wide range of programming. These solutions, combined with the Entone on-demand software suite, provide telco operators with an exceptional IP infrastructure for provisioning next generation TV services." 

The new Electra 7000 high definition (HD) and Electra 5400 standard definition (SD) H.264 encoders, already selected by several telco and satellite operators around the world, enable dramatic reductions in the bit-rates required to deliver high quality video services, freeing up bandwidth to deliver more services per home. Beyond outstanding compression efficiency gains, these multi-service encoders allow operators to increase subscriber reach and introduce new services such as broadband-on-demand by delivering simultaneous video services at different bit-rates within the same one rack-unit (RU) platform. 

The combination of the Electra encoders, Harmonic's satellite and terrestrial integrated receiver/decoders, the new ProStream 2000 H.264 splicer and the versatile ProStream 1000 stream processing platform together 

represents the industry's most dense and scalable remote IP headend solution. The ProStream 1000 is the world's first multi-functional 1-RU stream processing solution that can be configured for a variety of applications, including multiplexing, AES scrambling and bulk descrambling. 

In addition, for on-demand services, the Entone StreamLiner® video server software and Armada® intelligent asset manager are preferred by IPTV operators in the United States and around the world. These distributed and scalable solutions facilitate the transition to personalized video services such as video-on-demand, network personal video recording (nPVR), time-shifted television and targeted advertisement insertion. 

As a recognized industry visionary and market leader, Harmonic is also participating in the TelcoTV conference. Thierry Fautier will serve as a panelist in the "Beyond the MPEG-4 Hype: Where Do We Really Stand?" session on November 8th at 3:20 PM CST. 

20 Dec 2006         Definitions FREE at www.IPTVDictionary.com

Back to IPTV Magazine

Copyright 2007 Althos Inc.  All rights reserved.